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How buyers survive decisions
And why most B2B GTM fails them Most B2B go-to-market strategies are built around supplier activity: leads, pipeline, conversion, influence. Even when teams talk about “buyer journeys”, they often just relabel the same internal process. Buyers experience something very different. For them, buying is work. It involves trade-offs, internal politics, and personal risk. B2B software purchases are not judged when contracts are signed, but months later, when outcomes are visible an
david968313
Jan 233 min read
Content and customer results
In the Content Marketing Institute's last published benchmark data , only 29% of companies say their content strategy is very or...
david968313
Jul 21, 20251 min read
Tech buyers value measurable results
There is a reason the CLG Forum is obsessed with placing measurable customer results at the heart of GTM: it works. Hank Barnes,...
david968313
Jun 4, 20252 min read


Improving Net Revenue Retention
Using Product-Results Fit to drive retention and growth Our White Paper " Product-Results Fit: Rethinking Product-Market Fit " explored...
david968313
May 2, 20252 min read
Customer-Led vs Product-Led Growth
A question commonly asked of the CLG Forum is about the difference between Customer Led Growth (CLG) and Product Led Growth (PLG). Our...
david968313
Mar 3, 20253 min read


Is your ICP working?
Our Definitive Guide to Ideal Customer Profiles [requires free registration] sets out how to build an ICP to enable customer-led growth....
david968313
Feb 21, 20253 min read


Customer results: where buyers and suppliers meet
How companies buy technology often mirrors how B2B SaaS companies sell, or vice-versa. In the past, and still for many today, both sides...
david968313
Nov 16, 20243 min read


The trouble with customer value
To be useful, a goal has to be measurable. So ditch the vague concept of customer value; instead focus on measurable results for key roles.
peter0090
Sep 2, 20244 min read


Five common misconceptions about Customer-Led Growth
CLG is relatively new so thinking about it is still be formed.
Here's the common misconceptions we see.
peter0090
Sep 2, 20245 min read
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